Black Board Technician

• Experience in software exp either development or implementation.

Blackboard Technician (support for the Blackboard online learning system) in Bahrain.

Responsibilities:

• Help students, teachers and staff solve problems with Blackboard, the online learning management system used by schools and universities
• Set up and manage courses, user accounts, enrolments and access rights on Blackboard
• Answer support requests by phone, email or in person and keep a record of each issue
• Test updates and new features, and report system faults to the IT team or the vendor
• Prepare simple user guides and show users how to use the system
• Give general computer support when needed

Requirements:

• BSc Computer Science
• At least 2 years of experience, including hands-on experience with Blackboard
• Good English communication skills
• Age up to 35 years

Working hours and contract:

• 9 hours a day
• 2-year contract